about us


We as a company endeavor to purchase ONLY top quality produce at competitive prices for the caterer.

We WILL NOT sell any product that has not already been tried and tested and had a good overall opinion from several caterers. In many cases we offer a “Brand Leader” and a cheaper alternative, but by no means is the cheaper product second grade. Just good value for money!

We stock over 4,500 products to offer you a great choice. We stock vast ranges of: Butchery, Produce, Frozen Food, Ice Cream, Ambient Food, Cleaning and Packaging ranges to suit the ‘Fine Dining’ through to ‘Fast Food’ customers.

Always adding new ranges and products every week. If you want it… we will find it and stock it for you!

Our SuppliersDSCF1129

Every one of our suppliers are vetted and have to be of good repute before we will even purchase from them. We take it upon ourselves to ensure that we are always able to supply you, the customer, with the produce you need, when you need it.


We are a member of The Sterling Supergroup which is a conglomerate of independent food wholesalers.

Together, we have superior purchasing power to enable us to compete with the “National” food wholesalers, naming no names!

Hence in our slogan “big enough to compete”, because we can and “small enough to care”, because we always have! To us, you are not just a number and a means to an end. Our whole team are passionate and care about what they do and always try to do their best.


We have received the approval of several consultancies and groups including SALSA (Safe and Local Supplier Approval) and STS Food Safety, and are the Island’s only SALSA approved butchery. We are also members of the Isle of Wight Chamber of Commerce, The National Federation of Meat and Food Traders and Wight Marque as well as The Sterling Supergroup. You can read more about our associations here.

Customer ConfidenceHygiene

We are proud to display our Food Hygiene Rating of 5 out of 5 for our business.

Locations & Delivery Areas

We now operate out of two purpose built sites – one based in Millbrook, Southampton which serves customers across Hampshire, Dorset, Wiltshire and the surrounding areas and another in Newport on the Isle of Wight. With significant storage for ambient, frozen and chilled products and room to accommodate our continued expansion, both bases provide us with state of the art facilities in which to operate and serve our customers from.


Our in-house butchery offers:

  • Full traceability “from farm to your door”
  • Temperature controlled state of the art preparation room
  • Data logged cold store to help ensure product quality
  • Established since 1947
  • Preparation room equipped to a very high hygiene standard
  • Fully trained, long standing Butchers doing all the boning, manufacturing and portion control with the latest equipment

Cooked/Chilled Food (ready to serve produce)Cooked-Prep

Our facilities include:

  • Completely segregated section
  • Temperature controlled state of the art preparation room
  • Fully trained and certified staff

Frozen FoodFreezer

Medina provides:

  • Data logged freezer to help ensure product quality
  • 9,000 square foot store with stock holding for up to 1,000 pallets to help stock availability
  • Very comprehensive product range
  • Fully trained staff with several stages of checks implemented to ensure the correct products and quantities are picked and delivered to you

Ambient Food StoreAmbient

There’s more!

  • 12,000 square foot store with stock holding for up to 1,400 pallets to help ensure stock availability
  • Very comprehensive product range
  • Fully trained staff with several stages of checks implemented to ensure the correct products and quantities are picked and delivered to you

Fresh Produce StoreProduce

This recently expanded department offers:

  • Warehouse and refrigerator to help ensure stock availability and freshness
  • Comprehensive product range stocked
  • Very experienced staff with years of knowledge

Loading BayVans About Us

A large loading bay for up to 16 vehicles to be loaded or unloaded at any one time. Minimal distance from the store to the van to help ensure products are loaded and kept at the correct temperature as best as possible.


We have 30 freezer specification vehicles with dual temperature compartments to ensure you get your produce at the required temperature and condition. We also hire 4 more freezer lorries during the summer period to be able to cope with the extra seasonal trade we incur.

  • Fully trained drivers that have extensive knowledge of the range and are  meticulous in ensuring the van is maintaining the correct temperature to ensure quality control from our store to the customer
  • Isle of Wight Monday – Friday twice daily, Saturday morning only
  • Southampton, Portsmouth, Southsea, Gosport, Fareham, New Forest, Christchurch, Bournemouth, Fordingbridge, Ringwood and Winchester Monday – Saturday


Here to help – you can meet our team here.

  • Very friendly sales team with helpful advice on service and products when needed
  • Excellent computer/sales system
    that enables us to ensure you get the correct products you require. Very helpful if the person placing the order is just given a vague list (which often happens!)
  • Help keeping customers informed of any product changes/updates and always informed if there are any potential issues with supply
  • Although we do our utmost, problems do occasionally occur, but we deal with problems and keep customers notified, rather than ignoring them like others may!
  • Most importantly, we can phone you at any particular time and whatever days suit you, to take your order for same/next day delivery (depending on time of order and location). If you are not already making use of this, please let us know and we can set it up for you

Special Offers

We regularly send our special offers to those that request them. Please click here to see our current offers, or click here to join our mailing list.

Online OrderingOnline-order

Another way of simplifying the order process! Please click here to visit our online store.

Alternatively, download ‘Coldweb’ from the App / Play Store to access our app for mobile and tablet Apple and Android devices!

Further information and guides are available… click here.

The TeamIMG_6556

All of our staff have ongoing training,  whether it is to gain qualifications or in house to help develop the business. We are always looking for ways to improve our service, efficiency and quality that you receive.

When dealing with us you should always be made to feel like a valued individual customer, not just a number!

This is where we differ from most of our national competitors… because our team cares!